Description:

If the concern is not life threatening, contact APS online or call 1-800-551-3191 to find your area APS office. (Note: These offices are only available during normal business hours, Monday through Friday, 8 am to 5 pm, except on holidays. For all emergencies, call 911.)

As a reporter, once you are sure the vulnerable adult is safe, you should be prepared to answer the following questions to the best of your ability:
•the name, address, telephone number, sex, age and general condition of the person being abused
•the name, sex, age, relationship to victim of the person who you suspect is abusing them
•the situations that lead you to believe the person is being harmed – be as detailed as possible
•the best time to contact the person
•if the person knows the abuse is being reported and whether the person could make the report themselves •Note: the person being abused has the right to refuse any or all help offered unless a court has given authority to someone else

•if there is any danger to the worker going out to investigate
•your name, telephone number and profession - you can ask that this be kept private
•the names and phone numbers of others with information about the situation
•are you willing to be contacted again
•any other information that will help APS resolve the concern

Confidentiality
All reports and records of the Adult Protective Services Program are strictly confidential, except as provided by law or a court order.